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Polymon Manager has Stopped working

Topics: Developer Forum, User Forum
Jun 29, 2017 at 9:49 AM

I started in a company last year where Polymon is used for monitoring - I can access the server Polymon is present on using my AD user/pass but whenever I try to open Polymon Manager I get the above message and the further detail below:
Description: Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: polymonmanager.exe
Problem Signature 02:
Problem Signature 03: 561389b8
Problem Signature 04: PolyMonManager
Problem Signature 05:
Problem Signature 06: 561389b8
Problem Signature 07: 23
Problem Signature 08: c6
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.
Locale ID: 1033

Has anyone come across this before? This application works for others in the organisation when they log in with their AD accounts - so I'm guessing it's a permissions issue but wondering is it something obvious I'm missing?